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Extremely Happy!

Hey Garrett,

I was just wanting to write you and tell you how EXTREMELY HAPPY I am about my vehicle that I had recently purchased from you. I was just remembering how I truthfully had no idea what I wanted and but I did have a price range. When you were referred to me by a co-worker I was not sure what I was in for but you made it happen and made it an exceptional experience. I had been looking for a vehicle for months and when I had found 2 vehicles that I was interested in the dealership took them to auction on me while I was at work. I was unable to even test drive them because of the dealerships decision. I had given you a price and the options that I wanted on a vehicle. 1 day later you called me back with multiple vehicles choices. After I came to the dealership to test drive the vehicle it was an amazing car with what it had to offer. Everything from the color to the ambient lighting was awesome. We had talked for hours about the price and finally came to an agreement on the price that was an incredible deal for me. I just wanted to say thanks for everything that you have done for me and my first ever dealership buying experience. 

Troy in F&I was an amazing help with the vehicle as well. Without him I do not think that we ever would have been able to find a good deal. Troy was very informative and helped out a lot on the extended warrenty information and prices. I was able to find one that worked for me after he had explained every detail about what the warranties had involved. 

I would recommend the Jackson Ford Groves team to anybody for all the help and the many vehicle options that they have. Thanks again.

Fred G. Gross

Very Pleasant Experience!

Everyone here was so friendly and they went above and beyond to get me approved and to make sure I got what I wanted. This was a very pleasant experience. I would recommend my salesperson Dave and the rest of the Jackson Ford Groves staff to anyone looking for a new or used vehicle.

- Stephanie Fasano


In July & August 2013 my husband and I purchased two preowned vehicles from Garrett @ Ford Groves in Jackson. During both of loan processing procedures Garrett was one of the most professional but not pushy salesman we've ever dealt with. We were not really in the market for different vehicles but he made our experience something we didn't dread or regret. He worked hard to make sure we received a great interest rate that met our needs. Then in Dec. 2013 my son graduated from college & he presented Garrett with a tougher challenge. He wanted a vehicle that they didn't have on any of there lots in our area & to top that off our son was on a very short length work schedule, so Garrett had only a few days to get the right vehicle, get it here, most importantly the right price, get it financed at a rate HE could afford. Without a doubt Garrett got it accomplished. We've not had a problem with our preowned vehicles from Ford Groves in Jackson & If you are in the market for a vehicle don't let a location stop you. I would recommend a salesman that will work for you no matter what.... GARRETT !!!

- Tina & Kevin Harris

Garrett Was Awesome!

Garrett was awesome!! He helped me find exactly what I wanted not once but TWICE!! I LOVE my Ford Edge and I would recommend it to anyone and Garrett he's the guy to see!

Amber & Jeremy Rodgers

5 Stars!

This was my first experience with a big dealership and have nothing but praise.! Would most certainly go back.! Excellent staff and so helpful , they go above and beyond & put a whole new meaning for service with a smile. Garrett Luttrell went to all lengths to make sure I was completely satisfied and made my trade in easier than I ever thought possible..5STARS. 

- Jake Butler

Thank you for your outstanding service!


I wanted to write and thank you for the outstanding experience I had in purchasing a vehicle from Ford Groves. I was very impressed with the whole process of buying my vehicle there. In the weeks leading up to my purchase of the vehicle I had visited many dealers, none of whom seemed to give the honesty and integrity that you provided. After my truck buying experience with you I can safely say that I will definitely be back to see what you have on your lot before I go looking for a new vehicle with another dealer. 

Thank you for your outstanding service, you have earned a repeat customer and a referral to anyone who asks where I bought the truck!

Nick & Savanna

Dear Everyone at Ford Groves

Hi Jerry & Troy -

As promised I'm sending you all some chess items to enjoy. I travel all over the country and regardless of whether it is of a personal nature or business related I try to promote the game of Chess.

The enclosed is a small token of my appreciation for your dedicated service to your customers. I am totally thrilled with my purchase of the 2010 Ford Sport Trac. The professionalism that everyone at your offices showed is truly a model for all car dealers!

My very best to everyone -

Joan DuBois

Thanks for everything!

I absolutely love the car!! I can't believe I actually got approved! Thanks for everything, you guys made the process so simple and I didn't  have to wait for hours! Also you listened to what I said and put me in a car I love!! I didn't think I could get a car this nice with my questionable credit but the staff at Jackson Ford Groves made it happen!!!!!

- Shannon Blagg

Great Experience With Garrett & Ford Groves!

Buying a vehicle from Garrett was a good experience. I kept in touch with him for months until he found the truck that I wanted. After he showed me the truck and test drove it, he was very cooperative and responsive. He bent over backwards to get me what I wanted and was never uncooperative. He took extra time and effort to show me that the vehicle was in good condition. He also worked with me on the price to make sure I was getting a good deal.

Overall, this vehicle purchase was a great experience, and I am glad I worked with Garrett and shopped at Ford Groves. I will certainly be talking to Garrett in the future when the time comes to buy another vehicle.

- Anthony Laurentius

Best Ford Dealership I have ever dealt with!

Ford Groves Jackson location is by far the best Ford Dealership I have ever dealt with. Dave and Joe were the ones I mostly dealt with but every one else at the location was great as well.  I have bought a lot of vehicles at other Ford Dealerships and have never received service as great as the service at Jackson Ford Groves.

Douglas & Anita Meeks

Buying my car at Ford Groves

I purchased a 2010 Ford Escape, from Garrett Luttrell will i do it again yes I will drive the 2 hours to do it. He worked very hard to get me into that car, very professional, knowledgeable, polite. As where the other guys that I dealt with. I have been to other dealerships and the minute I pull in they are there at your car door waiting for you to get out. If you want a car and do not want to be pressured or be rushed into it go see Garrett and the rest of the team at Ford Groves!!

- Cheryl Meadows

Very Confident In My Salesman!

Very confident with Joe, my salesman. Second Ford I have bought from him. He understands what the buyer wants and needs are - and suggest the vehicle to match the criteria. The follow up - after the sale is a pleasant courtesy and appreciated. His experience was an asset to me and to Ford Groves! 

Estelee Wood

nathan cornelius

I bought my chevrolet silverado from ford groves in jackson my truck is awesome and they treated me great my sister all so got a great deal on her car a nice pontiac grand prix leather my salesman little dave was great

- Nathan Cornelius

Couldn't Imagine Going Anywhere Else!

Hi my name is Josh Withrow, I would like to inform everyone of the great service and representation of Ford Groves that I have had.

I have bought 4 vehicles from them this year and each time they have treated me the best way possible taking care of my every need. My salesman was Garrett Luttrell and I could not have asked for a better person to buy a car from; if you are looking for a car or truck new or used the fellas at Ford Groves in Jackson is the place to go I have recommended them to my family and friends they are willing to work with you and they are very helpful with and questions or concerns you may have and they are avid out making sure everything is done to meet your needs I couldn't imagine going anywhere but Ford Groves to purchase my vehicles I have just had an all around great service from them and they will treat you the same.

- Josh Withrow

Good Experience At Jackson Ford Groves!

I had a good experience at Jackson Ford Groves. My salesman called me as soon as they got my vehicle in because he knew it would be one I would want to take home with me. They even brought all the paperwork to me at my home because I couldn't come to the dealership before it was too late. They got me a low payment with the best interest rate I could get and made everything easy for a first time car buyer. Their extended warranty definitely makes me feel better about any problems I may have , too. I'm sure I'll get the same service that I got my first time with my next vehicle.

- Grant Brewer