I was just wanting to write you and tell you how EXTREMELY HAPPY I am about my vehicle that I had recently purchased from you. I was just remembering how I truthfully had no idea what I wanted and but I did have a price range. When you were referred to me by a co-worker I was not sure what I was in for but you made it happen and made it an exceptional experience. I had been looking for a vehicle for months and when I had found 2 vehicles that I was interested in the dealership took them to auction on me while I was at work. I was unable to even test drive them because of the dealerships decision. I had given you a price and the options that I wanted on a vehicle. 1 day later you called me back with multiple vehicles choices. After I came to the dealership to test drive the vehicle it was an amazing car with what it had to offer. Everything from the color to the ambient lighting was awesome. We had talked for hours about the price and finally came to an agreement on the price that was an incredible deal for me. I just wanted to say thanks for everything that you have done for me and my first ever dealership buying experience.
Troy in F&I was an amazing help with the vehicle as well. Without him I do not think that we ever would have been able to find a good deal. Troy was very informative and helped out a lot on the extended warrenty information and prices. I was able to find one that worked for me after he had explained every detail about what the warranties had involved.
I would recommend the Jackson Ford Groves team to anybody for all the help and the many vehicle options that they have. Thanks again.
Fred G. Gross